Psychic Light is having a birthday, we have been in business for 25 years this year!
Thank you for being a valued customer, we appreciate your loyalty and we endeavour to make your experience the best it can be.
It has always been our mission to provide our customers with the very best service and care. To this end, we would love your help. We would be very grateful if you could contact us and answer a few questions.
Win a 20-Minute Reading
- We would ask that all survey responses are received by the 31st May.
- All clients that send us answers to each question, will be entered into a prize draw to win a 20-minute reading.
- We will notify the winner on the 1st June by email.
Please email your answers to [email protected]
Survey Questions
Q1. What service do you use at Psychic Light?
- Paying via your phone bill.
- Paying via your card (Reception service).
- Pre-Pay (Automated).
- Other – Text, Chat or Email Readings.
Q2. How easy do you find it to use your chosen service?
- Please describe in your own words your experience.
Q3. If you phone Reception, why are you calling?
- To ask a question.
- To make a booking for a later time.
- To pay and have a reading there and then.
- Other – please expand.
Q4. When phoning Reception, do you typically get through on your first attempt? If not, what do you do?
- Hold, and wait for team member to become available.
- Phone back later.
- Use the service a different way.
- Go to another company.
Q5. Is there anything else you would like to tell us about your experiences of accessing our services?
- Please describe in your own words your experience.
Please email your answers to [email protected]
Thank you in advance for your help and ongoing support.
Posted: 09/04/2025
Related Category: Psychic Readings
